➳ Do you have a physical location?
At this time we are only selling online through this website. You may find us at local event booths or see our jewelry carried in other boutiques from time to time. Make sure you follow us on Instagram @nativevibestyle and join our Tribe email list to stay up to date with information.
➳ Where do you ship from?
Los Angeles, California
➳ Do you ship internationally?
Yes, but please note that shipping times & costs will be more depending on what country.
➳ How long will it take for you to ship out my order?
Processing times for stocked items may take about 1-5 business days. Custom orders or preorders will have longer wait times. We ask for your patience especially during holidays or sales.
➳ Is there a tracking number?
All packages are sent out via USPS First Class Mail unless otherwise requested. Delivery confirmation will be included & will be emailed to you once shipped. If you would like to upgrade shipping service or have any questions, please contact Native Vibestyle before making any purchases. We are not responsible for lost or stolen items once they have been dropped off to or picked up by our mail carrier service!
➳ What is your return and exchange policy?
We want you to be happy! If for any reason you are not satisfied with your order, please contact us within the first 72 hours of delivery. Returns or exchanges will be at our discretion. If any items must be shipped back, it will be at the customer's expense.
➳ Do you offer wholesale or bulk discounts?
Yes, we do offer wholesale to retailers. We also offer a bulk discount for customers purchasing large quantities (business parties/events, bridal showers, etc.). Please contact us for inquiries.
➳ Do you do custom orders?
Send us your requests, and we will try our best to make it happen! This can be as simple as making a necklace longer, using a different chain, combining two different designs, or something completely new! Additional fees will apply in most cases.
➳ What length should I get my necklace in?
Each person has a different body type so how a certain length looks will vary. If layering, we recommend getting lengths 2-4 inches apart depending on pendant size as well. If you are unsure, feel free to ask us so we could help you!
➳ Do you do collaborations?
Send us an email if you are a model, photographer, blogger, stylist, or another business owner that is interested in collaborating with us!
➳ Will your products or services really heal me?
DISCLAIMER: Content found on this listing is for informational purposes only. It is not intended to be a substitute for professional medical, mental health, legal, or religious advice. Always seek the advice of your qualified provider with any questions you may have regarding a condition. Never disregard professional advice or delay in seeking it because of something you have read on this listing.